myVal™ Privacy Policy
1. Introduction
Welcome to myVal™. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information when you use the myVal™ app and services. By using myVal™, you agree to the practices described in this policy.
2. Information We Collect
2.1 Personal Information We may collect personal information that you voluntarily provide to us, such as:
- Name
- Email address
- Contact information
- Payment details (for in-app purchases)
- User-generated content (e.g., photos of assets)
2.2 Non-Personal Information We may also collect non-personal information automatically when you use the app, such as:
- Device information (e.g., model, operating system)
- IP address
- App usage data (e.g., features used, time spent in the app)
- Cookies and similar tracking technologies
3. How We Use Your Information
We may use your information for the following purposes:
- To provide and improve the myVal app and services
- To personalize your experience
- To process transactions and send you notifications
- To communicate with you about updates, offers, and services
- To comply with legal obligations and protect our rights
- To analyse app usage and improve functionality
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist in app operations (e.g., cloud storage, payment processing)
- Legal authorities if required by law or to protect our legal rights
- Business partners with whom we collaborate to offer joint services
5. Data Security
We take data security seriously and implement appropriate technical and organisational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide you with the myVal services or as required by law. When your information is no longer needed, we will securely delete or anonymise it.
7. Your Rights
Under Australian law, you have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate or incomplete information
- Withdraw consent for processing your information
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been breached
8. Children’s Privacy
myVal™ is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. International Data Transfers
If you are located outside Australia, please note that your information may be transferred to and processed in Australia or other countries where our service providers are located. We take steps to ensure that your information receives an adequate level of protection in the destination country.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or within the app and updating the “Last Updated” date at the top of this policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our support team on our website.