myVal™ Terms of use
Effective Date: 30 April 2025
These Terms of Use (“Terms”) govern your use of the myVal™ platform, including its website, mobile applications, and associated services (collectively referred to as “myVal”, “we”, “us”, or “our”). By using myVal™, you agree to comply with these Terms and our Privacy Policy. If you do not agree, you must not use the platform.
1. Eligibility and Account Registration
To use myVal™, you must:
- Have the legal capacity to enter into a binding agreement.
- Be at least 18 years of age.
You may be required to register an account and provide accurate, complete, and current information. You are responsible for maintaining the security of your login credentials and for all activities that occur under your account.
2. Permitted Use
You agree to use myVal™ only for lawful purposes and in accordance with these Terms. You must not:
- Use the platform in a way that disrupts, damages, or interferes with our systems.
- Upload false, misleading, or infringing content.
- Use automated means (e.g. bots, scrapers) to access the platform without permission.
3. Valuation Disclaimer
The valuations provided by the App are estimates based on available data and algorithms. These estimates:
- May not reflect the actual value of your household contents.
- Are not intended to replace professional appraisals or insurance evaluations.
- Should be used as a guideline only.
4. Insurance-Related Information
myVal™ may display general insurance-related information. This does not constitute personal financial advice. You should always consult your insurer to understand your specific policy terms and coverage.
5. Third-Party Services and Links
myVal™ may contain links to third-party websites or integrate with third-party services. We are not responsible for their content, terms, or privacy practices.
6. Platform Availability
We may update, suspend, or remove parts of the platform at our discretion. We do not guarantee uninterrupted or error-free access.
7. Indicative Valuations and Replacement Estimates
myVal™ may provide indicative valuations and replacement cost estimates based on:
- Information you provide
- Public and industry data
- Internal models
These outputs are subject to the following conditions:
- They are not a substitute for professional valuations.
- You must verify and accept all input data.
- Outputs are provided without physical inspection.
- Data may become outdated.
- myVal does not reflect insurer-specific policy conditions.
- We disclaim liability for reliance on outputs.
The free version includes indicative estimates only. We recommend seeking independent advice before relying on these figures.
8. Disclaimer on Use of Estimates and External Sources
Indicative outputs are general in nature and do not constitute financial or insurance advice. Always consult a qualified professional (e.g. valuer, quantity surveyor) before relying on any estimate. Use is at your own risk.
9. Security and the 5Val Framework
myVal™ is committed to data protection and privacy through its dedicated 5Val security and onboarding framework, based on the Australian Government’s Five Safes model:
- Safe People: Only authorised personnel with background checks and confidentiality agreements access sensitive data
- Safe Projects: Data is used solely for the services you request and is anonymised where appropriate.
- Safe Settings: Data is stored on secure, Australian-based servers with encryption and compliance with ISO 27001 and ASD Essential Eight standards.
- Safe Data: Identifying information is minimised, separated from image and valuation data, and not retained unless explicitly provided.
- Safe Outputs: You control all report exports and disclosures, with built-in redaction and formatting tools to protect your privacy.
10. Termination of Access
You may delete your account at any time. We may suspend or terminate access without notice in the event of a breach of these Terms or misuse of the platform.
11. Limitation of Liability
myVal™ is provided “as is”. We are not liable for indirect or consequential losses, except where prohibited by law. Your rights under the Australian Consumer Law remain unaffected.
12. Amendments
We may revise these Terms from time to time. Continued use of the platform constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
14. Contact Us
Email: support@myval.au
Website: www.myval.au